The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions. In this data protection information, we inform you about the most important aspects of data processing within the framework of our website.

If you contact us or fill out a form on the website, the data you provide will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

To process your inquiry or other submission of a form on the website and to store and retain your data, we use common cloud services and CRM systems. By means of these services and systems, your data is also processed and stored, at least in part, outside the EU or the EEA. The appropriate level of data protection results from an adequacy decision of the European Commission ("Privacy Shield") or from the concluded order processing agreements with the respective companies.

The data provided by you are required for the performance of the contract or for the implementation of pre-contractual measures. In particular, it is specified that the provision of certain data (such as first name and surname, address or registered office, tax or VAT number) is necessary upon conclusion of the contract for the fulfillment of our obligations under tax law and any other statutory provisions. Without this data we cannot conclude the contract with you. The data provided by you will be kept in our CRM systems and databases until revoked by us.

The data processing is carried out on the basis of the legal provisions of Art 6 para 1 lit a (consent) and/or lit b (necessary for the performance of the contract) of the DSGVO.

Data retention is based on the legal provisions of Art 6 para 1 lit f (legitimate interest) of the DSGVO.

Our concern in terms of the DSGVO (legitimate interest) is the statistical evaluation and analysis of our efforts to generate from customers regular customers as well as to be able to offer our regular customers an appropriate service and special offers and prices.

Our website uses so-called cookies. These are small text files that are stored on your terminal device with the help of the browser. They do not cause any damage.

We use cookies to make our offer user-friendly and to display more relevant content. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser on your next visit.

If you do not wish this, you can set your browser so that it does not store cookies or inform you about the setting of cookies and you only allow this in individual cases.

In addition, the European Interactive Digital Advertising Alliance offers the possibility to deactivate non-technical cookies from third parties at www.youronlinechoices.eu.

If cookies are deactivated, the functionality of our website may be limited.

This website uses functions of the web analysis service Google Analytics of Google Inc. ("Google"). Cookies are used for this purpose, which enable an analysis of the use of the website by its users. The information thus generated is transferred to the provider's server and stored there.

Your IP address is recorded, but anonymized immediately (e.g. by deleting the last 8 bits). This means that only a rough localization is possible.

The relationship with the web analytics provider Google is based on adequacy decision of the European Commission ("Privacy Shield").

You can prevent the storage of cookies by selecting the appropriate settings on your browser software. You can also prevent the collection of data generated by the cookie and related to your use of the online offer to Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

The data processing is carried out on the basis of the legal provisions of Art 6 para 1 lit f (legitimate interest) of the DSGVO.

Our concern in terms of the DSGVO (legitimate interest) is the improvement of our offer and our web presence by analyzing the use of our website as well as sales and marketing measures.

You are generally entitled to the rights of information, correction, deletion, restriction, data portability, revocation and objection. In the event of revocation, the lawfulness of the data processing carried out on the basis of the consent until revocation remains unaffected. If you wish to exercise any of these rights, please use the contact details below to contact us. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way, you can contact the supervisory authority.

Other data is collected automatically by our IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system or time of page view). The collection of this data takes place automatically as soon as you enter our website.

Upon completion of the accommodation contract, the Südtirol Alto Adige Guest Pass (consequently Guest Pass) will be issued to the guest, which according to the decision of the South Tyrolean regional government No. 732/2022, is valid for the entire duration of their stay as well as from 0:00 on the day of arrival unto 24:00 on the day of departure.

The Guest Pass includes the use of all public transport within the “südtirolmobil” network area as well as additional services, which vary depending on the tourism organization. Detailed information can be found at: suedtirol-guestpass.info

The sole entity carrying the Guest Pass in South Tyrol is the Mobilitätskonsortium, appointed as the unified coordination point in accordance with the above decision of the South Tyrolean regional government by the Provincial Association of Tourism Organizations of South Tyrol on November 16, 2022.The details of the additional services associated with the Guest Pass and the conditions of use of the Guest Pass are communicated by the third party responsible for issuing and managing the Guest Pass. Detailed information is available at: suedtirol-guestpass.info

Purpose: The personal data provided will be transmitted to the single coordinating body of the Guest Pass in order to enable the creation and use of the Guest Pass and to provide the associated services.

Recipient : In connection with the issue of the Guest Pass, your data will be transmitted to the Mobilitätskonsortium, VAT Nr. 02735170215, which acts as the cardholder and unified coordinating body and assumes the role of autonomous data controller in processing the transferred data. For further information regarding the processing to which the data will be subjected, you can send an email to privacy@moko.bz.it.

Legal basis : The legal basis for processing is Art. 6 (1) (b) of the GDPR.

Responsible for data processing:

Fliridruck, Neuwiesenweg 23, 39020, Marling, in Südtirol / Italien